Welcome to our new website!
This site is designed for those customers that wish to make online payments directly. In order to make a payment, click on the Pay Bill Online Now button on the home page. You will need to enter your account number, Name and amount you wish to pay. If you do not know what you owe, please call our office at 352-620-8290 to get your current balance.
We also hope this site will help you stay up to date with the most recent Annual Drinking Water Report and other important information we need to inform you of.
Here is some important information:
1. IF you have a leak or are without water, please call our office and follow the emergency message to have us paged immediately. Please leave a detailed message with your name, address, phone number and issue you are currently experiencing. Please remember that if there is a major power outage, which may be the reason you are experiencing no water or low water pressure, please give us ample time to get the issue resolved.
2. Water restrictions are TWICE a week during Daylight Savings time (2nd Sunday in March through 2nd Sunday in November)
Even Addresses - Thursday and Sunday
Odd Addresses - Wednesday and Saturday
Water restrictions are ONCE a week during Eastern Standard Time
Even Addresses – Sunday
Odd Addresses – Saturday
3. Bills are mailed out monthly. They are due upon receipt and considered late after the due date (usually the 5th of the month). A $6.00 late fee is applied and late notice mailed out if not paid in full by the due date. The notice gives you five business days to pay before shut off for non-payment. If service is disconnected there is a $32.00 reconnection charge.
4. We do regular scheduled maintenance on our water systems that include flushing the pipes, exercising the valves and a leak study. If you see anything out of the ordinary please contact our office immediately, leaks affect us all.
We hope you enjoy the convenience of paying your bill online at this website.